Cancellation Policy

Isthmus Wellness Cancellation Policy

  1. If a client cancels on the same day (within 24 hours is the standard), Isthmus Wellness will charge a same-day cancellation fee of $50.
  2.  The cost for a no show, no call cancellation is equal to the price of the session that was cancelled. For example, the cost for a no show, no call acupuncture cancellation is $80, MAYA follow-up is $105, etc. (Please see our Rates Page for detailed pricing information.)
  3. If a client needs to cancel due to an emergency, they will need to speak with the manager of Isthmus Wellness, Chandon Williams, regarding a decision on whether or not cancellation fees will be waived.

Please do your best to keep your appointments at Isthmus Wellness. If you do need to cancel, please do so in advance so that you avoid any cancellation fees. Isthmus Wellness can be reached at 608-441-9355. You may also send an email via our online contact form.

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